I have a customer moving to Windows 7 and is using GPO’s to turn on Folder Direction for My Documents (Including Music, Pictures & video), Favourites, Desktop and AppData (Roaming). This works well and they love the performance increase over roaming profiles under XP. The only issue I am having with it is be default folder redirection is supposed to turn on Offline files for the redirected folders but it is not working. The Sync Center icon does not appear in the task bar and when I open Sync Center and attempt to force a sync with offline files it says “Sync Pending” but never does. There are no errors in the event log and no events either. It only reports that the service has started never reporting that it is attempting to start. If I manually select a file or group of files in a redirected folder I can right click and select Sync Now it DOES run. This has to be done for each redirected folder as it doesn’t then run a full sync. Does anyone know if this is this a known issue? There seems to be plenty of chatter about the issue online but no definitive answers. Some other background about the customer: · Domain is 2003 · Domain servers are 2008 R2 · File servers are 2003 · Existing environment is running Windows XP with roaming profiles and redirected My Documents (Offline folders working fine) Brett Moffett

Hi Brett, after checking your issue, it seems the user doesn’t have NTFS permission on the shared folder. You should give authenticated users the following rights on the shared folder: Everyone - Create Folder/Append Data (Apply onto: This Folder Only) Everyone - List Folder/Read Data (Apply onto: This Folder Only) Everyone - Read Attributes (Apply onto: This Folder Only) Everyone - Traverse Folder/Execute File (Apply onto: This Folder Only) Hope it works

Thanks for the reply Leo. Yes indeed I found that the user was also getting an "Access is denied" error message when trying to sync all offline files. When tracing it back it seems that the users require read access to the top level share. So, I have a users home drive folder called \\Servername\Users and that folder is shared \\servername\users$ I gave the domain users group read access to the users folder (This folder only) and the problem is resolved. I specifically did not give any other rights to this group as I did not want users to be able to open sub folders they were not expressly allowed to as each folder contains individual user data. Thanks again for your replyBrett Moffett